The Insulcon Group

Leader in high temperature solutions - Refractories, Wearflex Expansion Bellows, Refrex and Textile Products

  • Privacy statement

    Insulcon Group
    Ziverhoek 4
    4651 SP Steenbergen
    Tel: +31 (0) 167 575750
    Fax: +31 (0) 167 566263
    E-mail: info@insulcon.com

    This privacy policy applies to all the companies of the Insulcon Group,  Insulcon B.V. (Steenbergen), Keramab N.V. (Temse), Insulcon GmbH (Neuss) and Insulcon S.A. (Lugano).

    Personal data that we process
    The Insulcon Group processes personal data about you because you use our services and products and /or because you provided them to us and/or because they have been collected through external sources such as market research and social media. Below an overview of the personal data that we process:

    •    First Name
    •    Last name
    •    Company Name
    •    E-mail address
    •    Phone number
    •    Preferences
    •    Address data
    •    Location data
    •    Data about your surfing behavior across different websites
    •    IP address
    •    Internet browser and device type
    •    Information from external social networks
    •    Information from external databases

    Why do we need this data?
    The Insulcon Group processes your personal data for the following purposes:
    •    To be able to carry out our services
    •    To be able to fulfill contractual obligations
    •    To inform you about changes of our services and/or products
    •    To be able to send you our newsletters, mailings, brochures and/or other information 
    •    To be able to offer personalized services
    •    To improve our services

    The Insulcon Group analyzes your behavior on the website in order to improve our website and in order to adjust our range of products and services to your preferences. Your personal data will be processed by authorized staff members and authorized representatives, on a need-to-know basis, depending on the specific purposes for which your personal data has been collected.

    How long do we store data?
    The Insulcon Group will not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Our retention period is 10 years.

    Share with others
    The Insulcon Group only provides information to third parties if this is necessary for the execution of our agreement with you or at your own request or in order to comply with a legal obligation.

    Mapping website visit
    The Insulcon Group uses functional, social, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The Insulcon Group uses cookies with a purely technical functionality. These ensure that the website works properly and can, for example, remember your preferred settings and helps us to further optimize our website (s). In addition, we place cookies that make it possible to share an article via social media (social cookies), analytical cookies through which we can use the google analytics service and tracking cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. 

    You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. Consult the help function and / or the settings of your browser (Internet Explorer, Firefox, Chrome, Safari, etc). In addition, you can also delete all information previously saved via the settings of your browser.

    Review, modify or delete personal information
    You have the right to review, correct or delete your personal data. You can send a request for access, correction or deletion to marketing@insulcon.com. In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. We ask you to blacken your passport photo and personal identification (tax) number in this copy. This is to protect your own privacy. The Insulcon Group will respond to your request as quickly as possible, but within four weeks.

    Security
    The Insulcon Group takes the protection of your data seriously and continuously takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact marketing@insulcon.com. This statement can be adapted without prior notice, for example in the context of legal evolutions. Changes take effect from the moment they are made known on this website.